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Battery icon flashing 10 times

Battery icon flashing 10 times

Postby blaztoid » Mon Jan 25, 2016 8:35 am

Got my Kangertech Subox Mini starter kit a few days ago.

When I try to fire the battery icon flashes ~10 times, and nothing else happens.

I have tested with different batteries (as long as they come as advertised, they indeed discharge 20+ amp. It is Samsung 25r batteries). I am able to charge the batteries and the KBOX indicates a full charge (when the battery icon is blinking, it is empty however). I have checked the authenticity of the Subox Mini.

Any idea what the problem might be?
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Re: Battery icon flashing 10 times

Postby kangertech » Mon Jan 25, 2016 4:02 pm

What is on your screen ? The wattage setting and the coil reading is what.
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Re: Battery icon flashing 10 times

Postby blaztoid » Mon Jan 25, 2016 8:54 pm

0.0V, 0.6ohm, and I have tried from min (7W) to max (50W) with no difference in result.
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Re: Battery icon flashing 10 times

Postby kangertech » Tue Jan 26, 2016 11:16 am

Please change another 18650cell to check it ,it seems the cell has issue,if it is the same rusult,you need to come back to your delaer to check the condition.
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Re: Battery icon flashing 10 times

Postby mylesols » Tue Jan 26, 2016 12:46 pm

I am having the same problem. I have switched batteries and it made no difference.
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Re: Battery icon flashing 10 times

Postby Angiebuck » Mon Feb 15, 2016 1:20 am

I just got a kanger top box mini platinum edition 75watt literally 3 days ago. It came brand new in the box sealed. I assembled it, put a little juice in it, got it all charged up &went to fire it but nothing happened. I noticed as i press the fire button the battery goes empty and flashes about 10 times.i thought maybe the battery was junk so i tried the battery from my subox nano and it still did the same thing. I know the battery isnt junk cause when i put it in the subox nano it works just fine.

Im very disappointed &upset i didnt even get to use it 1 time!! Does anyone know whats going on? And how do i go about getting a replacement.. would i have to contact kangertech?

Please help!
Angiebuck
 
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Re: Battery icon flashing 10 times

Postby kangertech » Tue Feb 16, 2016 8:09 am

The topbox mini 18650cell must discharge over 30A,please change another one check it.
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Re: Battery icon flashing 10 times

Postby Brighteyes » Wed Dec 28, 2016 1:25 pm

I'm having the same issue. I toke mine apart to clean it and then started doing some research online on the best settings so I took my coil on and off about three times to compare pictures. It worked each time I screwed it back in, then I switched it to one of the presets and now it wont do'anything. It has 3 out of 4 bars on the battery but when I try to fire it, the battery starts blinking. I've tried turning it of and back on, taking out the battery and putting it back in, taking out the coil and putting it back in, trying a different coil, changing the temps and wattages, but nothing has worked.
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Re: Battery icon flashing 10 times

Postby kangertech » Wed Dec 28, 2016 1:57 pm

Please check the product is genuine and change your battery test it .
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