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Faulty CUPTI

Faulty CUPTI

Postby Chexor » Thu Nov 24, 2016 5:16 am

Hello,

Got my CUPTI in the mail today, that I ordered through the kangertech online shop.
But after filling it up and putting in a fresh (fully charged) battery nothing happens.
Screen remains blank and no other signs of life.

Am I forgetting something, or did I just get a dead CUPTI ?
Chexor
 
Posts: 2
Joined: Thu Nov 24, 2016 4:33 am

Re: Faulty CUPTI

Postby kangertech » Thu Nov 24, 2016 8:34 am

How about change other battery test it,did you put the battery in the right direction?
How about connected to charger,is it power on?
kangertech
Site Admin
 
Posts: 2165
Joined: Mon Nov 17, 2014 2:28 pm

Re: Faulty CUPTI

Postby Chexor » Thu Nov 24, 2016 5:30 pm

Tried multiple batteries (all 18650 35Amps), tried different coils.
It remains void of life, despite giving it the 5 quick taps.
Connecting it to a charger does nothing as well.
Although after keeping it hooked to it for 10 mins it started to feel warm to the touch.

Also tested the batteries in a different device (Kanger Subbox mini), and they work fine.
Chexor
 
Posts: 2
Joined: Thu Nov 24, 2016 4:33 am

Re: Faulty CUPTI

Postby kangertech » Fri Nov 25, 2016 9:54 am

Then please contact kangeronline for replacement,it is our distributor.
kangertech
Site Admin
 
Posts: 2165
Joined: Mon Nov 17, 2014 2:28 pm


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